Job Description
This is a full-time position for a Customer Support Advisor based in Umhlanga, KwaZulu-Natal. Huntswood is looking for someone who loves helping people and wants to work in a busy, exciting environment. As a Customer Support Advisor, your main job will be to help customers with their questions and concerns via phone and email. You will handle inquiries from USA-based customers regarding healthcare services, explain options clearly, and ensure customers are updated on their plans. The role requires at least 1 year of customer service experience, preferably in financial/healthcare services, strong communication skills, attention to detail, and resilience. Salary will be discussed during the interview. This is a permanent position with long-term stability.