Job Description
Lesaka Technologies is seeking a Flexible Permanent Contact Centre Agent based in Johannesburg, Gauteng. The role involves assisting customers with digital service migration, account setup, loan/insurance products, and compliance procedures (FICA/POPIA). Responsibilities include customer support, sales conversion, complaint resolution, and ethical compliance. Requirements: NQF Level 4 (Matric) qualification, preferably NQF Level 5 in financial services, FAIS compliance, 1-2 years customer service experience, and strong computer skills. The role offers career growth in financial technology with a supportive team environment.