Job Description
Lesaka Technologies is looking for a Flexible Permanent Contact Centre Agent based in Johannesburg, Gauteng. This role involves helping customers in the financial services industry (banking, lending, insurance, and payments) while driving digital adoption. Responsibilities include customer support, digital tool guidance, FICA/POPIA compliance, sales of financial products, and meeting sales targets. The role requires NQF Level 4 qualification (Matric+), preferably Level 5 in financial services, 1-2 years of customer service/sales experience, and FAIS compliance. Strong computer skills and adherence to company policies are essential. This is a permanent position with career growth opportunities in Johannesburg.