This is a Service Desk Coordinator position available in the Western Cape. The role involves managing and supporting a service desk team to ensure smooth operations and excellent customer service. Responsibilities include coordinating daily activities, handling customer inquiries, managing a support team, and resolving escalated issues. The ideal candidate will have 2-3 years of experience in a service desk or customer support environment, strong communication skills, and basic IT knowledge. A qualification in business administration, IT, or a related field is preferred.