What the job is: This job is for a Customer Service Agent based in Johannesburg, working for BCE FoodService Equipment. The company specializes in catering equipment and is looking for someone energetic and skilled to handle customer interactions and support. If you enjoy helping people and solving problems, this could be the right role for you.

What you will do: As a Customer Service Agent, your main job will be to handle all customer orders from start to finish. This includes taking orders, verifying details for accuracy, and ensuring timely processing. You will manage customer feedback, answer queries about order statuses, and resolve issues like backorders or delays. Building strong customer relationships is key.

What you need: To apply, you need at least a Grade 12/Matric certificate. Experience in customer service or sales is advantageous. Strong communication skills, attention to detail, and proficiency in Microsoft Office/Outlook/SAP are required.

What you will get: This is a permanent position with job security and growth opportunities. The role offers a chance to develop skills in a supportive environment.