Job Description
This job is for a Service Manager at Volkswagen Edenvale. You will be responsible for running the service department at a Volkswagen dealership in Edenvale, Gauteng. The role involves managing a team of technicians and service advisors to ensure customers receive excellent service and the department operates efficiently. Key responsibilities include overseeing daily operations, managing service advisors and technicians, ensuring quality control, and maintaining customer satisfaction. Collaboration with the sales team is essential to align service and sales efforts. The role also involves developing strategies to improve efficiency and profitability, adhering to Volkswagen's safety standards, and maintaining accurate service records. Qualifications include experience in service team management, automotive repair knowledge, and strong communication skills. A diploma in automotive service management or related field is preferred. This is a full-time position with career growth opportunities in the automotive industry.