Job Description
We are looking for a friendly and skilled Service Advisor to join the Hyundai SA team in Johannesburg, Gauteng. This role involves being the main point of contact for customers, ensuring they receive excellent service and a positive experience. Responsibilities include answering customer inquiries, explaining service options, booking appointments, managing schedules, handling paperwork, and following up with customers post-service. The ideal candidate will have experience in customer service, preferably in the automotive industry, strong communication skills, and the ability to work efficiently with service management software. Problem-solving and attention to detail are essential. While not required, automotive industry knowledge and multilingual skills are advantageous. This is a permanent position with opportunities for growth, competitive benefits, and a supportive work environment.