Job Description
This is a full-time Call Center Agent position at Unifi, a company providing simple and fast personal loans in Uganda and other African countries. The role involves supporting clients through phone calls, loan processing, and customer service. Responsibilities include answering calls, processing loan applications, resolving client issues, and maintaining accurate records. Qualifications include a degree in Banking, Finance, Business, or related fields, with at least 1 year of customer service experience. Strong English communication skills are required. The position offers a permanent role with performance incentives and career growth opportunities in a dynamic financial services environment.