Job Description
This job is for a Loan Consultant at Unifi, a company offering simple and fast personal loans in Africa. Based in Dodoma, Tanzania, the role involves helping clients understand and apply for loans in a friendly and professional manner. Unifi is committed to making financial services accessible, and this role is ideal for those who want to contribute to that mission.
Key Responsibilities:
- Welcome clients warmly and guide them through the loan process.
- Explain loan products clearly, ensuring clients understand terms before signing.
- Collect client information accurately and ensure paperwork is complete.
- Handle money and sensitive data with honesty and confidentiality.
- Support collections by assisting clients in repayment without stress.
- Maintain a clean, organized branch and contribute to team targets.
- Promote Unifi in the community and provide feedback for improvements.
Requirements:
- Minimum 1 year of experience in customer-facing, sales, or retail roles.
- Diploma, certificate, or degree in Banking & Finance, Business Administration, or related fields preferred.
- Strong communication skills in English (verbal and written).
- Basic understanding of financial and credit concepts.
- Calm, patient, and problem-solving attitude.
- Self-motivated, reliable, and able to work independently.
Benefits:
- Competitive salary with monthly performance-based bonuses.
- Contract position with opportunities for growth and learning.
- Chance to make a real difference in people's lives.