A leading automotive aftermarket and retail company based in Kimberley, Northern Cape is seeking an experienced General Manager. This role involves managing retail operations, overseeing daily activities, and driving sales and profitability. Responsibilities include leading a team of 10 employees, ensuring excellent customer service, and optimizing operational efficiency. Key tasks involve increasing sales, gross profit, and overall profitability through clear sales targets and performance monitoring. Improve customer service by reducing wait times and resolving complaints. Manage stock effectively through buying, procurement, and inventory control. Develop new commercial customers (workshops, fleets, mechanics, government departments) and reactivate lost accounts. Oversee staff performance, attendance, and disciplinary matters. Handle financial functions like accounts and debtors, ensuring overdue accounts are addressed. Monitor market trends, competitor activity, and operational costs to identify growth opportunities.