Job Description
What the job is: This is a Junior IT Support Engineer position (Level 1) based in Gauteng. The role is ideal for someone who wants to start a career in IT support and gain hands-on experience in a professional setting. The company is looking for a motivated individual to help maintain and improve their technology systems.
What you will do: As a Junior IT Support Engineer, your main job will be to provide technical support to employees and users. You will troubleshoot and resolve computer hardware and software issues, assist users with setting up new devices, and answer IT-related questions. You will also document IT issues and solutions, help with basic network maintenance, and share IT knowledge with the team.
What you need: To qualify, you need at least a Matric certificate. A Diploma or Bachelor Degree in IT, Computer Science, or a related field is advantageous. Basic IT knowledge, problem-solving skills, and good communication skills are essential. Experience with Microsoft Office, basic networking, or hardware troubleshooting is useful. Certifications like CompTIA A+, Cisco CCNA, or Microsoft certifications are a plus.
What you will get: Entry-level IT support roles in Gauteng offer competitive pay. This full-time, on-site position provides valuable experience, career growth opportunities, and potential training benefits.