What the job is

This is a permanent position for a Sales and Service Consultant at Lesaka Technologies, based in Tembisa, Gauteng. The role focuses on helping customers with sales, service, and digital solutions while ensuring compliance with financial regulations.

What you will do

You will engage with customers to understand their needs and provide solutions, including account servicing, card issuance, and handling queries. You will perform regulatory checks like FICA, POPI, and NCR, and ensure customers are educated on digital channels. You will also meet sales targets, retain customers, and prevent operational losses by following company procedures. Additionally, you will work as part of a team, adhere to ethical standards, and contribute to improving the overall customer experience.

What you need

You must have a minimum NQF 4 qualification, with a preference for NQF 5 or a business-related diploma. You need 1-2 years of relevant experience in sales or customer service, along with computer literacy in Microsoft Office. Knowledge of financial regulations like FAIS, FICA, and POPI is required. Strong communication skills, teamwork, and the ability to handle customer complaints are essential.

What you will get

This is a permanent role offering the opportunity to grow in the financial services industry. You will work in a team environment with a focus on customer satisfaction and professional development.