What the job is

This is a job for an Installation and Support Technician at Lesaka Technologies, working in the Merchant Division for the Hospitality industry. The role is based in Bloemfontein, Free State, and involves installing and supporting point-of-sale (POS) systems for clients in the region. You will report to the Area Lead and be part of a team that ensures smooth POS installations, training, and ongoing support for businesses.

What you will do

You will install and set up POS hardware and software at client locations, including configuring stock control, administration, and reporting systems. You will manage go-lives, including after-hours support, to ensure clients can use the systems without issues. You will provide technical and software support during business hours and be on standby for after-hours support as needed. You will train client staff on how to use the POS and Back Office systems and ensure they are confident before handing over. You will also collaborate with the regional technical team and take ownership of assigned tasks, even under pressure.

What you need

You must have an IT qualification, preferably with A+ and N+ certifications, and at least 3 to 5 years of experience in IT or technical support. You need strong experience with Windows networking and a background in technical support. You should have excellent English communication skills, both written and verbal, and be able to solve problems independently. You must have your own reliable vehicle and be willing to work irregular hours and travel across the Free State and surrounding areas.

What you will get

This is a permanent, full-time position with the opportunity to work in a dynamic, customer-focused environment. You will gain experience in a growing fintech company and contribute to the success of hospitality businesses by ensuring their POS systems run smoothly.