What the job is

This is a job for an Installation and Support Technician at Lesaka Technologies, working in the Merchant Division for the Hospitality industry. The role is based in Bloemfontein, Free State, and involves installing and supporting point-of-sale (POS) systems for clients in the region. You will report to the Area Lead and be part of a team that ensures smooth installations and ongoing support for businesses.

What you will do

You will install and set up POS hardware and software at client locations, including configuring stock control, administration, and reporting systems. You will manage go-lives, provide after-hours support when needed, and ensure all installations meet quality and compliance standards. You will train client staff on how to use the POS and Back Office systems and ensure they are confident before handing over. You will also provide technical support during business hours and be on standby for after-hours support as per the regional roster. Additionally, you will work closely with the regional technical team, take ownership of assigned tasks, and support team operations during busy periods.

What you need

You must have an IT qualification, with A+ and N+ certifications being highly recommended. You need experience with Windows networking and at least 3 to 5 years of experience in IT or technical support. Strong problem-solving skills, excellent English communication (both written and verbal), and the ability to work independently are essential. You must be willing to work irregular hours, travel across the Free State and surrounding areas, and have your own reliable vehicle.

What you will get

This is a permanent, full-time position with the opportunity to work in a dynamic, customer-focused environment. You will gain experience in the fintech and hospitality sectors, develop your technical skills, and contribute to a growing team. The role offers a chance to take ownership of projects and make a real impact in the field.