What the job is

This is a Customer Care Administrator role at Pedros, a fast-growing chicken brand in South Africa. The company has expanded to over 200 stores since 2018 and continues to grow. Pedros is known for its Flame Grilled Chicken and is looking for passionate people to join its team across the country.

What you will do

You will handle customer inquiries and complaints with professionalism and care. You will manage administrative tasks related to customer service, ensuring all records are accurate and up to date. You will work closely with other teams to resolve issues and improve customer satisfaction. You will also assist in maintaining a positive brand image by providing excellent service at all times.

What you need

You should have strong communication skills and the ability to work well in a team. Experience in customer service or administration would be beneficial. You need to be organized, detail-oriented, and able to handle multiple tasks efficiently. A passion for helping people and a positive attitude are essential.

What you will get

You will join a company that values hard work and offers real opportunities for growth and career development. Pedros provides a supportive work environment where your contributions are recognized and rewarded. This is a chance to be part of a dynamic team that is expanding rapidly and making a mark in the fast-food industry.