What the job is

This is a full-time Receptionist position at Brights Hardware in Blackheath, Western Cape. The role is part of the Frontline department and focuses on providing excellent customer service at the reception desk to support the business and ensure customer satisfaction.

What you will do

You will handle general reception duties, including opening the switchboard and managing incoming calls by directing them to the right person or department and taking messages. You will provide secretarial support, maintain office supplies, and manage stationery distribution. Additional tasks include recording emailed transfers and stock orders, maintaining filing systems for correspondence, managing diesel cards, and tracking staff schedules for lunch, leave, and sick days. You will also oversee the coffee machine, update notice boards, resolve cash discount queries, check price changes, file account slips, type shelf talkers, and assist with stock takes. Any other work-related tasks assigned by your supervisor will also be part of your role.

What you need

You must have a Matric certificate or three completed Intercept courses totaling 120 credits. You need at least two years of experience in a similar role. Strong communication skills, both verbal and written, are essential, along with problem-solving abilities, planning, time management, and organizational skills. You should be able to handle pressure, make decisions, pay attention to detail, and maintain high professional standards. Computer skills and a willingness to take on responsibility are also required.

What you will get

This is a permanent position offering the opportunity to work in a dynamic retail environment. The role provides experience in customer service and administrative support within a well-established company.