Job Description
What the job is
This is a Ward Hostess position at Empact Group, a company in the food and beverages industry. The job is based in Cape Town, Western Cape, and involves working under the Unit Manager to ensure a great customer experience in food and beverage services.
What you will do
You will make sure all food and beverage areas are fully stocked and the working environment is clean and tidy. You will serve food and drinks on time and handle customer requests to ensure they have a positive experience. You will support the Unit Manager in delivering excellent service. You will also help achieve company goals by focusing on operational excellence, financial performance, and customer satisfaction while following company policies and guidelines.
What you need
You must have a Matric certificate and at least 2 years of experience in a similar role. Experience in hospitality and customer service is required. You should have strong customer service and communication skills, basic math knowledge, and good analytical abilities.
What you will get
This is a fixed-term contract position. The company is committed to employment equity and will prioritize candidates as per equity requirements. Your personal information will be stored securely for recruitment purposes.