What the job is

This is a position for a Sales and Backorder Assistant at BCE FoodService Equipment, based in Roodepoort, Gauteng. The company operates in the hospitality industry and is looking for someone to join their team at the head office. This is a permanent job for a mid to senior-level professional.

What you will do

You will manage the entire back order process from start to finish. This includes handling customer questions about order status, preparing back order reports, and assisting with receiving and processing sales orders. You will also keep accurate records of back orders and lost sales, consult with customers to confirm back order releases, and resolve customer complaints or refer them when needed. Additionally, you will build positive relationships with customers and internal teams, provide excellent customer service, and perform general administrative tasks related to sales.

What you need

You must have a Matric certificate, and a relevant tertiary qualification would be beneficial. At least one year of experience in a similar role is required. You should be fully computer literate, especially with MS Office, and experience with SAP is preferred. Strong communication, interpersonal, and problem-solving skills are essential. You must be customer-focused, able to work under pressure, and have excellent attention to detail and time management skills. A vibrant personality and a target-driven mindset are also important.

What you will get

This is a permanent position offering the opportunity to work in a fast-paced environment with a focus on customer satisfaction and professional growth.