What the job is

This is a Sales Support Administrator position offered by Kontak Recruitment in Industria, Johannesburg. You will be part of a busy team that handles sales and administrative tasks, including invoicing, payments, and coordinating the dispatch of goods. The role is permanent and involves both office-based work and interacting with clients.

What you will do

You will prepare quotes, proposals, invoices, and receipts, and update customer records in the CRM system. You will assist sales representatives with documents and follow up with clients on quotations, orders, and after-sales service. You will collect cash and proof of payments, issue receipts, and keep accurate payment records. Your administrative tasks will include filing, scanning, data entry, managing office supplies, coordinating meetings, taking minutes, and preparing reports for management. You will also work with the dispatch team to schedule collections, verify payments, package goods, and maintain dispatch records. Additionally, you will handle customer inquiries via phone, email, and in-person, and support promotions, campaigns, and event preparations.

What you need

You must have completed Grade 12, and any additional qualifications in administration or sales will be beneficial. You need proven experience in a similar sales support or administrative role. You must be proficient in using Microsoft Office, including Word, Excel, and Outlook. Experience with Sage One Accounting Software is a must. Strong organizational skills, reliability, and the ability to work with minimal supervision are required. You should be comfortable handling cash and payment records, have good communication and interpersonal skills, and be familiar with CRM or inventory management software. Customer service experience is also important.

What you will get

You will earn a monthly salary of R8,000 to R10,000 (cost to company). This is a permanent position offering stability and opportunities for growth. The role is hands-on and varied, allowing you to develop skills in both office and client-facing tasks.