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I am a dedicated and hardworking professional with experience in customer service and retail operations. My background includes working as a Call Center Agent at Nova Connect and as a Store Assistant at Mr Price Clothing, where I developed strong communication, problem-solving, and teamwork skills.

Nova Connect – Call Center Agent
At Nova Connect, I handled high volumes of customer inquiries with professionalism and efficiency. My role involved assisting customers with their queries, resolving complaints, and providing accurate information about products and services. I consistently maintained a positive and helpful attitude, ensuring customer satisfaction and contributing to team targets. This experience enhanced my ability to work under pressure and improved my communication and multitasking skills.

Mr Price Clothing – Store Assistant
As a Store Assistant at Mr Price Clothing, I was responsible for assisting customers with their shopping needs, organizing merchandise, and maintaining a clean and welcoming store environment. I gained valuable experience in inventory management, cash handling, and delivering exceptional customer service. Working in a fast-paced retail environment taught me the importance of attention to detail, teamwork, and adaptability.

My experiences at Nova Connect and Mr Price Clothing have equipped me with a strong foundation in customer service and retail operations. I am confident in my ability to contribute effectively to any team and am eager to take on new challenges to grow professionally.