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Responsible for the coordination and supervision of residence services and facilities in the Student Residence buildings. Serve as the first point of contact for client services within the residence. Assist students and ensure that student administration is performed and completed according to departmental procedures. Supervise the residence cleaning staff and maintenance contractors within the residence environment. Ensure that all Occupational Health and Safety requirements are observed.

The purpose is to supervise, control and administer the residence facilities and assets. Experience in the following tasks: • Supervising services performed by cleaning services contractors according to UP-standards and in compliance with Occupational Health and Safety; • Building management including initiating and processing maintenance requests; • Asset management including conducting quarterly stock control and updating the residence asset register; • Administration including the daily updating of the student residence accommodation register and ordering routine consumable items. This includes student and guest placements, job cards, and ensuring that the arrivals of students in a residence are carried out efficiently; • Performing routine assignments including conducting daily checks of lifts and roof doors, ensuring the performance of daily maintenance tasks, and updating daily request records according to UP-standards and in compliance with Occupational Health and Safety; • Guest management and ensuring that residence facilities offer a positive experience to students and guests; • Client service and ensuring a professional relationship with clients, parents and contractors, as well as reporting theft or unauthorized and/or forced access to Security Services.

Responsible for (but not limited to) • Supervised, onboarded and guided new employees and responded quickly to questions to improve understanding of job responsibilities. • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse. • Created, prepared, and delivered reports to various departments. • Developed strategies to streamline and improve office procedures. • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior management. • Executed record filing system to improve document organization and management. • Created and maintained databases to track and record customer data. • Analysed stats and reported to manager as required.

Performed tasks in to accommodate international guests and exchange students of the University.

• Assist students with queries regarding residence • placements and waiting list • General office tasks • Handling telephone inquiries and emails • Forwarding urgent queries to the placement • management • Assist in waitlisting/placement of students • Guide students in selecting best residence according to their study choice. • Handle documentation and process data accordingly.

The purpose is to supervise, control and administer the newly built residence facilities and assets, in the following tasks: • Supervising services performed by cleaning services contractors according to UP-standards and in compliance with Occupational Health and Safety; • Building management including initiating and processing maintenance requests; • Asset management including conducting quarterly stock control and updating the residence asset register; • Administration including the daily updating of the student residence accommodation register and ordering routine consumable items. This includes student and guest placements, job cards, and ensuring that the arrivals of students in a residence are carried out efficiently; • Performing routine assignments including conducting daily checks of lifts and roof doors, ensuring the performance of daily maintenance tasks, and updating daily request records according to UP-standards and in compliance with Occupational Health and Safety; • Guest management and ensuring that residence facilities offer a positive experience to students and guests; • Client service and ensuring a professional relationship with clients, parents and contractors, as well as reporting theft or unauthorized and/or forced access to Security Services.

The purpose is to provide office support for the University of Pretoria Choir manager’s office. The following tasks (including, but not limited to): • Provide general office duties, (i.e. filing, data capturing, arranging documents) • Organize, plan and execute choir events with the direction of the manager. • Update information in the system and summarizing needed information for reports. • Ordering, collecting and delivering documents, advertisement posts, and letters in the campus to various departments and Professor accordingly. • Stock taking of office supplies and replenishing as required. • Produce notices and invites for concerts, both in hard and soft copies. • Update the choir’s website and social media profiles and posts. • Leasing between the accountant’s offices and the financial offices to correct errors and update payments related to the arts department. • Other required duties in the office of the Manager and UP Arts respectively.