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About Candidate
Education
Subjects Completed: Legal principles and practice, Business principle and practice, Office support and administration, Research methodology, Aspects if finance and IT, Debt Collecting, Family law and divorce, Family court and practice, Legal writing, Labor law, Property law, Wills and estates
Experiences
• Processing customer sales • Ensuring team KPIs/Targets are achieved • Updating customer information • Resolve sales order queries • Collect and verify customer information • Validate customer credit profile • Provide quotations to customers • Ensure order and invoice accuracy, ensure customers understand the billing process upon sign up • Explain terms and conditions of the fibre internet packages • Manage customer accounts via Zoho CRM • Assist customers telephonically, via live chat, whatsapp,email and client ticketing system • Assist with affiliate sales partner training • Ensuring overall customer satisfaction
