Administration Assistant & Customer Liason

Hire Resolve’s client is seeking an Administration Assistant & Customer Liaison. The Administration Assistant & Customer provides comprehensive administrative and operational support within a logistics environment. This position involves supervising staff, managing stock, ensuring operational efficiency across multiple sites, and maintaining strong customer relationships. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication and problem-solving skills.

Responsibilities:

• Supervise staff duties (weighbridge and operational) in the absence of a site supervisor.
• Manage stock accountability and distribute reports to customers.
• Order office essentials and manage the office.
• Ensure adequate weighbridge staffing.
• Maintain weighbridge cleanliness and accurate FEL readings.
• Resolve staff issues (technical and personnel).
• Perform ad-hoc duties as assigned by management.
• Scan and upload RMTS documents.
• Conduct site visits to ensure operational order, including printer maintenance.
• Supervise train loading operations.
• Ensure FELs are fueled and checked before train loading.
• Provide guidance and support to weighbridge operators.
• Assist with clocking system issues.
• Send release documents to Transnet.
• Correct data entry errors from the weighbridge.
• Maintain the weighbridge roster.
• Ensure weighbridge cleaning schedules are adhered to.
• Scan customer loaded-out tickets.
• Communicate with customers.

Requirements:

• Degree/Diploma in Administration.
• Excellent communication skills.
• Proficiency in Microsoft Office Suite and other relevant programs.
• Attention to detail.
• Strong organizational and coordination skills.
• Customer service skills.