Operations Administrative Support

Unifi is a rapidly growing finance and technology company with operations in Zambia, South Africa, Uganda, and Kenya. Specialising in personal lending products, Unifi offers services through online platforms, mobile phones, and branch channels. Backed by a robust group of shareholders and a highly experienced board with expertise in entrepreneurship and lending, Unifi is committed to delivering quality financial solutions.

Unifi South Africa is currently seeking a motivated and detail-orientated admin support professional for their call centre team to assist with updating uncaptured information in our in-house system. The successful candidate will possess strong time management skills and keen attention to detail.

The ideal candidate will be well-organised, self-motivated, and adaptable to taking on various tasks as assigned by the line manager. A commitment to delivering high-quality administrative support and assisting with additional responsibilities when required is essential.

Responsibilities:

• Update and load client employer information into the system
• Manage and maintain up-to-date prescription write-offs
• Submit client credit bureau information and address any related queries
• Assist with various administrative tasks as requested by the line manager
• Foster collaboration and contribute to a positive team environment
• Adhere to Unifi’s core values of Unity, Dignity, Simplicity, and Trust
• Achieve established goals and meet deadlines with urgency
• Communicate effectively both verbally and in writing
• Follow company procedures, policies, and mandates

Requirements:

• Fluent in English (additional languages are an advantage)
• Grade 12 certificate
• Minimum of 1 year’s working experience
• Exceptional organizational and time management skills
• Strong analytical, problem-solving, and interpersonal abilities
• Excellent written and verbal communication skills