Human Resource Officer III

Job Purpose:

To support the Human Resource Manager in the delivery of the HR strategy, score card targets, goals and project initiatives.

Key Performance Areas:

•    To drive effective end to end management of the people processes for talent, performance management, EWP, EE, and IR within the business, ensuring consistency.
•    To manage the co-ordination and communication with all relevant stakeholders including management, employees and the union
•    To manage the efficient, timeous and accurate HR and payroll administration with the HRA and ensure that all queries are resolved
•    To compile, generate, analyse and report HR statistics for the division in order to facilitate quality decision making and meet legislative requirements within agreed timelines.
•    To assist the HRM with the business implementation of projects and initiatives through data gathering, analysis, processes and administration
•    To ensure timeous resolution of all death claims, disability and retirement processes and administration.
•    Provide on-going coaching, support and advise the management and employees on people and HR related issues.
•    Being available and proactive in addressing people related issues in UPD by maintaining close corporate relationship with the employees at all levels.
•    Assist HRM with identifying of non-performers and assist management to develop personal development plans and monitor their progress.
•    Verify and confirm warnings and monitor improvement of undesirable behaviour and misconduct.
•    Support HRM to conduct employee satisfaction surveys and audits when required, and climate monitoring during Branch visits or through various employee interactions.
•    Monitor exit interview tracked received by HRA to minimize the staff turnover and retain good performers
•    Represent HR at disciplinary hearings at all Level.
•    Manage deadlines.
•    Monitor HRA non-compliance. 

Skills:

•    Interpersonal, communication and Facilitation skills
•    Conflict resolution Skills
•    Problem solving Skills
•    Planning, organising, co-ordinating, delegating
•    Financial management skills
•    Change Management Skills
•    Analytical skills to analyse trends and data
•    People Management, Coaching and Mentorship skills
•    Negotiation Skills
•    Computer Literacy Skills

Knowledge:

•    Knowledge of Recruitment and Selection
•    Knowledge of Labour Legislation and its application
•    Knowledge of Performance Management
•    Knowledge of Financial management
•    Knowledge of Learning and Development
•    Knowledge of Transformation and Change Management
•    Knowledge of remunerations systems and Benefits
•    Knowledge of Good HR Practices

Personal Competencies:

•    Working with People
•    Relating and Networking
•    Deciding and Initiating Action