Technical Specialist II – Pos Team

Experience and knowledge required

• ·         Degree or Diploma in IT
• ·         2-3 years relevant IT experience.
• ·         Good working knowledge of SQL.
• ·         Experience in the Retail industry.
• ·         Knowledge of IT Applications and Operational Processes.
• ·         Knowledge of ITIL best practice.

Abilities

• ·         Customer focused with a professional, consistent “can-do” attitude.
• ·         Able to learn new technologies quickly by utilizing existing knowledge of other systems.
• ·         Able to work with minimum supervision to tight deadlines.

Skills and Characteristics

• ·         Strong analytical skills and problem solving skills
• ·         Good communication and interpersonal skills
• ·         Good documentation skills
• ·         Must be dependable and use ones initiative
• ·         Team player, Meticulous, Logical thinker
• ·         Ability and willingness to learn quickly and share knowledge
• ·         Determination and drive
• ·         Delivering results and meeting customer expectations
• ·         Desire to solve problems and implement permanent resolutions
• ·         Ability to liaise with users at all levels
• ·         Ability to operate within a project team
•         Planning and organizing skills

Desirable:

• ·         Working experience on Point of Sale / Pharmacy Application Systems (eg: Retalix Storeline / Unisolv).
• ·         Application development experience (.Net) and knowledge of SDLC.
• ·         Microsoft certification or comprehensive understanding of Windows.
• ·         Knowledge of applicable Industry standards and compliance advantageous.
• ·         Knowledge of the Pharmaceutical Industry.

Competencies

• ·         Deciding and Initiating action
• ·         Persuade and influence
• ·         Analysing
• ·         Applying expertise and Technology
• ·         Relating and Networking
• ·         Planning and Organising
• ·         Delivering results and meeting customer’s expectations