Contract Support

 Key Tasks:

• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
• Positively respond to both our internal and external customers through effective communication and personal accessibility.
• Understand procedures and processes and operate them to the required standard.

Examples of these are:

• Ensuring that sales invoices are raised in a correct and timely manner.
• Ensuring that Extra Works jobs are raised, billed and closed in a timely manner at the correct gross margin.
• Raising purchase orders in line with company requirements.
• Assisting the Facilities Manager in the management of WIP and debt.
• Understanding the contract, including scope and terms & conditions.
• Assisting the Facilities Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment.
• Management of helpdesk and asset management systems (e.g. Concept, Maximo)
• Maintaining on site personnel records including training matrixes, holiday and sickness records and timesheets
• Assist with monthly Client reporting
• Working with the Facilities manager to help improve the financial standards of the contract that are measured against monthly key performance indicators
• Achieve results within quality and time restraints.
• Perform with an understanding of business requirements and changes and ensuring continuous improvement.
• Actively participate in a diverse and effective team.
• Convey messages and ideas clearly and openly. Involve people and influence decisions.
• Issuing of FM Agreement to Suppliers.
• Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
• Cost negotiation of supplier cost and savings
• Sub-contractor performance review and used of preferred suppliers.
• Full understanding of contract scope, policy & procedure compliance.
• Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
• Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts.

Qualifications:

* Bachelor degree from a well reputable university
* Very good command of English language
*Detail oriented
*Arabic mother tongue
*Very good negotiation and communication skills
*Good numerical skills
*3 to 5 experience in a similar role