Recruitment Room Team

Account Manager (Remote)

Remote
12 hours ago
Contract
Application ends: October 9, 2025
Deadline date:
October 9, 2025

Job Description


ENVIRONMENT:
Join a Growing UK IT Services Provider as an Account Manager!  They are on the hunt for a dynamic Account Manager to share their portfolio of clients and help drive continued success in the market. This is not your average desk job — it’s a diverse, people-focused role where you’ll work closely with key stakeholders, deliver top-notch customer service, and act as the vital link between clients and the wider service team. If you’ve got a sharp eye for detail, love keeping things organised, and can communicate like a pro, this role is for you. Prior account management experience is a must, and in return you’ll get the chance to grow with a thriving, modern business where career progression is wide open.
 
DUTIES:
Main Job Tasks and Responsibilities
  • Day to day management of the relationship with clients within your portfolio. Build and maintain a strong and long-lasting relationship with key contacts.
  • Conduct at least quarterly account management meetings with key client stakeholders.
  • Negotiate contract changes based on developments within existing clients in conjunction with the operations team.
  • Produce reports and key metrics for the purpose of presenting information and statistics in client facing meetings.
  • Identify and target areas for new sales leads and offerings within the Company’s portfolio.
  • Work alongside their Technical Sales staff to source the best solution for their  clients’ needs.
  • Ensure that the department documentation and knowledge base is as comprehensive as possible.
  • Participate in sales process for new business, where the Sales Team require additional support.
  • Manage the account management onboarding and offboarding processes.
  • Assist with challenging client requests and escalation of issues as required.
 
Additional Job Tasks and Responsibilities
  • General administrative duties.
 
 REQUIREMENTS:
 Essential Skills/ Experience
  • Experience of working in a professional business and office environment.
 
Desirable Experience and Competencies
  • Experience of working within the Managed Service Provider/Technology sector.
  • Experience of dealing with business requirements and clients over the phone.
 
ATTRIBUTES:
  • Strong communication skills and a proven ability to deal with professionals at different levels.
  • Attention to detail and ability to work on own initiative and independently.  
  • Excellent organisational and time management skills.  

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