IT Systems Administrator (Technical Engineer)

Job Title: IT Systems Administrator (Technical Engineer)

Location: Cape Town  – Hybrid

Salary: Competitive

Job Type: Full-time

About Us

Are you ready to be part of something exciting? Vox Telecom is a trailblazing ISP in the Telecommunication industry, dedicated to delivering cutting-edge Fibre , telephony and IT solutions that make a difference. We thrive on innovation, customer success, and a dynamic work culture where every team member is empowered to excel.

The Role – Your Next Big Opportunity!

Assisting the IT Manager and Head of IT’s functions by supporting and managing the CPT IT team, back office servers and services.  Supporting an Azure/Office 365 cloud environment and Identities eg: Entra ID, Intune, Compliance and Security as wells as Supporting all back office related products eg: Active Directory, SQL, ServiceDesk ticketing system, Anti-Virus, SCCM, VM Ware, Citrix

 What You’ll Be Doing:

• Installing, configuring, updating, and maintaining server software/hardware
• Managing and maintaining company’s backup systems. (Veeam, Azure Backup)
• Managing technical services of Windows network infrastructure, including Active Directory, DNS, DHCP, LDAP, Group Policy and Microsoft Intune
• Maintaining security within the network (SentinelOne, Tenable, FortiClient, Mimecast, ISO27001 standards)
• Maintaining and assisting with the IT infrastructure (LAN cabling, Server Room related)
• Monitoring & ensuring uptime of the IT infrastructure
• 3^rd level support or escalation of IT Helpdesk calls
• Ensure that the companies IT standards & policies are adhered to
• Ensuring security of the systems, apps and environment.
• Managing the Vox internal IT suite of applications and services.
• Assist with all IT projects including Upgrades (Server OS, Applications, etc) & Rollouts/Migrations.
• Assist with Risk /Governance related tasks and projects
• Keep up to date documentation of system processes and new implementations etc.
• Ensure daily, weekly and monthly checks are done with relevant reporting completed
• Ensure the documentation of Processes and Projects are completed

Who You Are:

• Must be able to lead and work in a team environment.
• Ability to multitask.
• Excellent organisational and interpersonal skills
• Attention to detail, Accurate and analytical
• Must be able to prioritize effectively
• Deadline orientated
• Flexible with working hours. Availability to work afterhours – Overtime will be required
• Standby may be required
• Be prepared to sacrifice personal time to get the outstanding issue resolved or call done.
• Knowledge of scripting and data extraction from Office 365, Active Directory and Windows

Why Join Us?

• Competitive salary
• Career Growth, We invest in your professional development and offer clear career progression.
• Hybrid Working Environment
• Supportive & Fun Team – Work with a vibrant and motivated team that celebrates success.
• Amazing Perks – Comprehensive benefits, paid leave, bonuses, and Study opportunities

Ready to Elevate Your Career? Apply Now!

If you’re excited about this opportunity and ready to make an impact, we want to hear from you! So if you are the One, click the button.

Don’t just look for a job – launch your career with us