Business Analyst (BA)

Job Description: Business Analyst
Location: Cape Town, South Africa
Salary: Market Related
Start Date: 1 August

Company Overview:

Lesaka is a leading South African financial technology company. We deliver financial services to consumers (B2C) and merchants (B2B) in Southern Africa through our proprietary banking and payment technologies. We offer banking, lending and insurance products to consumers and cash management solutions, bill payment technologies, value-added services, business funding and card acquiring solutions to formal and informal retail merchants.

Description:
We are looking for a Business Analyst to identify business needs and help Lesaka evolve. You will need to coordinate with executives, department heads, Tech and IT teams to streamline business processes and increase productivity among employees as well as oversee the implementation of business ideas and ensure it’s success.

Responsibilities:

• Gathering, validating and documenting business requirements.

• Modelling business processes and identifying opportunities for process improvements .

• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.

• Creating functional specifications for solutions .

• Estimating costs and identifying business savings .

• Simplifying information and deciphering technical jargon so it is easily understood by the whole team .

• Implementing and testing of solutions .

• Supporting business transition and helping to establish change.
  Requirements and skills:

• Deep understanding of the Payments ecosystem . Card Acquiring world is a must.

• Bachelor’s degree in Business

• Min. 3 years’ experience working in banking / financial services sector

• Effective stakeholder engagement:

• Business analysts are likely to deal with stakeholders at all levels of an organization right up to the CEO

• Critical thinking: The ability to understand and analyze problems and find solutions

• Problem solving:
  The ability to think creatively and work collaboratively with teams to solve business challenges

• Decision making:
  The ability to make decisions around things such as requirement prioritization, scope, assessing viability of solutions etc.

• Good listener & communicator:

• Requirement gathering is a key part of the role so the ability to ask the right questions and correctly understand the information received is essential

• Documentation and writing skills:

• Creating documents such as use cases and business requirement documents

• Confident presenter:

• The ability to present findings and recommendations to senior leaders and to manage stakeholder meetings
  Proficient in systems:

• Jira and Confluence

• Slack

• Mural and or Miro

• MS Office (incl. Visio)