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Assist in planning and executing audit fieldwork according to the audit program. Conduct interviews, review documents, and perform data analysis to understand processes. Test the effectiveness of internal controls by examining records, reports, and operational procedures. Identify and document audit issues, risks, and opportunities for improvement. Assist in preparing clear, concise audit workpapers and reports. Support follow-up activities on past audit findings to verify remediation. Maintain confidentiality of all audit-related information. Assist in administrative tasks related to audits, such as organizing files and maintaining tracking logs. Collaborate with different departments to gather necessary information. Stay updated with internal audit and risk management best practices

Greet customers warmly and assist them with banking inquiries and transactions. Open new customer accounts (savings, fixed deposits, etc.) and update existing accounts. Process deposits, withdrawals, transfers, and payments accurately. Handle money orders, postal services (if applicable), and basic financial services. Verify customer identification and documentation to comply with KYC (Know Your Customer) regulations. Respond to customer questions about products, services, fees, and banking procedures. Resolve customer complaints efficiently or escalate issues to supervisors when needed. Promote and cross-sell bank services and products (such as savings plans, insurance, or loans). Balance cash drawer daily and ensure all transactions are accurately recorded. Maintain and update customer records in the system. Prepare daily, weekly, and monthly transaction reports. Adhere to bank security procedures and confidentiality policies. Assist with administrative tasks such as filing, photocopying, and updating forms