BATTERY MAINTENANCE AND WARRANTY TESTER

Overview

(Area:) Bellville

(Salary:) Market Related

(Ref: AG)

Our national client seeks to appoint an experienced battery tester in line with maintenance and warranty regulations.

Responsibilities include

• To ensure that warranty and associated technical issues are dealt with in a professional, courteous and timeous manner
• To ensure maintenance of tools, equipment and products while in testing phases
• To liaise with Group Warranty & Product Support in order to ensure daily tasks are accomplished within established time-frames
• To collect and/or deliver product to client where applicable, and maintain an effective Public Relations profile with regard to the company
• Ensuring warranty processes and testing are followed from initial collection and paperwork management through to final client resolution, including product disputes/claims
• Analysis and processing of faults within stipulated time frames and procedures
• Immediate communication of issues to relevant supervisors regarding product defects or dissatisfied clients
• Advising management of defective equipment and ensuring repair or replacement of same
• Ensuring that product in bulk stores is maintained at optimum usage level
• Accept accountability for lost, missing or damaged product and equipment
• Record-keeping and tracking of warranty processes
• Ensuring that returns are handled within the allocated time frames

Please email Andrea Galloway: andreag@srgfp.co.za

Correspondence will only be conducted with short listed candidates.

Should you not hear from us within 14 days then please consider your application as unsuccessful.